Terms of Service

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and LoBalance Nutrition concerning your access to and use of our website and nutritionist consultation services.

By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.

Services Description

LoBalance Nutrition provides professional nutritionist consultation services focused on weight management and healthy eating. Our services include:

• Initial nutrition consultations and assessments
• Personalised nutrition plans and guidance
• Ongoing support and follow-up consultations
• Nutrition education sessions
• Educational resources and materials

All services are for educational and informational purposes. We do not provide medical advice, diagnosis, or treatment. Please see our Health Disclaimer for important information.

Eligibility

You must be at least 18 years of age to use our services. By using our website and services, you represent and warrant that you meet this age requirement.

Our services are intended for individuals in the United Kingdom. If you are accessing our website from outside the UK, you are responsible for compliance with local laws.

Booking and Appointments

Consultation Booking

When you book a consultation, you agree to:

• Provide accurate and complete information
• Attend scheduled appointments at the agreed time
• Give at least 24 hours notice for cancellations or rescheduling
• Respect professional boundaries and communicate appropriately

Cancellation Policy

We understand that circumstances change. However, to ensure fair access to appointments:

• Cancellations must be made at least 24 hours before the scheduled appointment
• Late cancellations or missed appointments without notice may incur charges
• Repeated missed appointments may affect your ability to book future services

Professional Relationship

Scope of Service

Our nutritionist services are educational and advisory in nature. We provide information and guidance on nutrition and eating habits to support your weight management goals.

We do not provide medical advice, diagnosis, treatment, or care. Our services do not replace medical consultations or professional healthcare.

Client Responsibilities

As a client, you are responsible for:

• Providing accurate health and lifestyle information
• Informing us of any health conditions or concerns
• Consulting with appropriate healthcare professionals regarding medical matters
• Making your own informed decisions about following our guidance
• Implementing recommendations safely and appropriately

Intellectual Property

All content on our website and in our materials, including text, graphics, logos, images, and software, is the property of LoBalance Nutrition or its content suppliers and is protected by UK and international copyright laws.

You may view and print content for your personal, non-commercial use only. You may not:

• Reproduce, distribute, or transmit any content without written permission
• Modify or create derivative works from our content
• Use our content for commercial purposes
• Remove any copyright or proprietary notices

Personalised nutrition plans and materials provided to you remain your property for personal use but may not be shared or distributed without permission.

Confidentiality and Privacy

We respect your privacy and maintain the confidentiality of information you share during consultations. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information.

Information shared during consultations is kept confidential except where:

• You provide consent to share information
• Required by law or court order
• Necessary to protect your safety or the safety of others

Limitation of Liability

To the fullest extent permitted by law, LoBalance Nutrition and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any conduct or content of any third party
• Unauthorised access, use, or alteration of your information
• Any other matter relating to our services

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding:

• The accuracy, completeness, or timeliness of information provided
• The results you may obtain from using our services
• The suitability of our services for your particular needs
• Uninterrupted or error-free operation of our website

Nutrition is complex and individual responses vary. We cannot guarantee specific outcomes or results from following our guidance.

Indemnification

You agree to indemnify, defend, and hold harmless LoBalance Nutrition and its officers, employees, and affiliates from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• Your access to or use of our services
• Your violation of these Terms
• Your violation of any rights of another party

Website Use

You agree not to:

• Use our website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to our systems
• Interfere with or disrupt the operation of our website
• Transmit viruses or malicious code
• Collect information about other users without consent
• Use automated systems to access our website without permission
• Impersonate any person or entity

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by LoBalance Nutrition.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such content or services.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our services.

Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page with an updated revision date.

Your continued use of our services after changes become effective constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and Health Disclaimer, constitute the entire agreement between you and LoBalance Nutrition regarding our services and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us: